A-Vent-Full Dryer Vent Cleaning Co. (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This SMS Privacy Policy explains how we collect, use, and safeguard your information when you opt in to receive text messages from us.
What Personal Information is collected about you
When you opt in to our SMS messaging service, we may collect the following personal information:
- Your mobile phone number
- Your first and last name
- Your email address (if provided)
- Your mailing or service address (if provided)
- Any other information you voluntarily provide when communicating with us via text message
We collect this information when you submit a contact form on our website, call our business, or otherwise provide your phone number and consent to receive SMS messages.
How A-Vent-Full Dryer Vent Cleaning Co. uses Personal Information about you
We use the personal information collected through our SMS messaging service for the following purposes:
- To send you appointment confirmations, reminders, and scheduling updates
- To respond to your service inquiries and quote requests
- To send you occasional promotional messages about our services, offers, and seasonal reminders
- To provide customer service and support
- To improve our services and customer experience
We will not use your personal information for purposes unrelated to our business or the services described in this policy without your additional consent.
Disclosure of your information
We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information only in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our SMS messaging service (e.g., our SMS platform provider). These providers are contractually obligated to protect your information and use it only for the purposes we specify.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Security
We take reasonable measures to protect your personal information from unauthorized access, use, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We encourage you to take steps to protect your personal information, such as keeping your phone secure and not sharing your personal details with untrusted parties.
Opting in
By providing your mobile phone number and checking the SMS consent box on our contact form, or by texting us directly at 207-272-9075, you expressly consent to receive recurring automated text messages from A-Vent-Full Dryer Vent Cleaning Co. Message frequency varies. Message and data rates may apply. Your consent is not a condition of any purchase.
Opting out
You may opt out of receiving SMS messages at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any text message you receive from us. After opting out, you will receive a final confirmation message and will no longer receive text messages from us. You may also opt out by emailing us at aventfullcleaning@gmail.com with the subject line “SMS Opt-Out” and including your phone number. For help, reply HELP to any message or email us at aventfullcleaning@gmail.com.
Children
Our SMS messaging service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete that information as quickly as possible. If you believe we may have collected information from a child under 18, please contact us immediately at aventfullcleaning@gmail.com.
Intended audience
Our SMS messaging service is intended for residents of the United States, specifically homeowners and property managers in Southern Maine and surrounding areas who are interested in dryer vent cleaning, repair, and replacement services. By opting in, you confirm that you are located in the United States and are at least 18 years of age.
If you have any questions about this SMS Privacy Policy, please contact us at aventfullcleaning@gmail.com or call us at (207) 272-9075.
Please also review our SMS Opt-In Terms and Conditions for the full terms governing our text messaging service.